Refund Policy
 

At Trendstrails , we are committed to ensuring a seamless and enjoyable shopping experience. We understand that sometimes a return or exchange may be necessary, and our Refund Policy is designed to guide you through the process while prioritizing your satisfaction.
 

Eligibility for Refund
 

To be eligible for a refund, items must be returned in their original condition, unused, and with all tags attached. The return request must be initiated within 48 hours of the delivery date.
 

Non-Refundable Items
 

Please note that certain items are non-refundable, including intimate wear, accessories, and personalized or customized products, due to hygiene and personalization considerations.
 

Returns Process
 

To initiate a return, log in to your account and go to the "My Orders" section. Follow the instructions to generate a return request, clearly stating the reason and attaching any necessary documentation. Our customer support team will review your request and assist you through the return process.
 

Refunds (If Applicable)
 

Once we receive and inspect your returned item, we will send you an email confirming its receipt. This email will also notify you of the approval or denial of your refund request. Please allow approximately five to seven (5-7) business days for your refund to be processed.
 

If you have any questions or concerns regarding returns or refunds, please don't hesitate to contact us. Your satisfaction is our top priority, and we are committed to providing you with a seamless and enjoyable shopping experience.